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Technique Account Manager (English)
Technique Account Manager serves as the primary technical source for supporting sales activities within responsible regions. Technique Account Managers take full responsibility of the daily operation of customer service function, which handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.
Responsibilities
Take full responsibility of the daily operation of customer service function, that handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.
In charge of price control, order & contract management such as order screening, product pricing during promotion etc.
1.To provide primary technical advice to customers.
2.To provide customers with technical information and/or tools
3.To work on customers’ troubleshooting and/or complaints with a technical issue
4.To organize and provide trainings for internal sales and external distributors by delivering presentations or/and demos.
5.To help on tradeshows or exhibitions by technical communication
崗位要求:
碩士學(xué)歷,分子生物學(xué)或生物相關(guān)專業(yè)畢業(yè),了解載體構(gòu)建相關(guān)的知識(shí);
英語CET6以上,有雅思、托福、托業(yè)、口譯證書者優(yōu)先;
能夠適應(yīng)一定的工作時(shí)差(工作時(shí)間13:00-22:30,含晚飯及夜宵)以及西方國(guó)家的節(jié)假日安排;
薪資:底薪6K-8K+1000口語補(bǔ)貼+1000夜班補(bǔ)貼+交通及住宿補(bǔ)貼+豐厚季度獎(jiǎng)金;
福利:六險(xiǎn)一金、提供食宿、免費(fèi)交通、節(jié)假日福利等。
聯(lián)系人:Tom Xu,025-58897288-5733,xukewei@genscript.com. |
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